Tips & FAQ

The following are questions that customers often have.

How do I Backup My Windows Computer?

Many individuals and businesses alike lose important files as a result of hard drive failure, viruses and more. Backup your files to avoid costly data recovery.

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What Anti-Virus Program Should I Use?

There are many anti-virus programs on the market. Based on our experience with individuals and small to medium businesses, we list our top recommendations and why.

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Why is My Computer Slower?

Is your computer slower than it used to be? Here are some of the most common reasons along with some quick fixes.

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Frequently Asked Questions

How long will it take to fix my slow computer?

We repair most most slow computers issues within an hour.  Some slow computers take a couple of hours.  We realize how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

Why would I want to use you when I could go to a big brand store?

  • No need to unplug everything and take it to the computer shop.  We can fix it remotely right now.
  • Offering a personal service is top of our list.
  • You will speak directly to the person working on your computer so you can explain the situation in detail.
  • We turnaround repairs quickly, we don’t send anything away to service centers and we don’t quote 5+ days for repairs.
  • We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

I’m worried about my data, is it safe?

We will always take great care when using your computer. We conform to the privacy and protection of data through the United States Privacy Act and any data we hold is held in strict confidence. We undertake work for a number of homes and businesses including doctors offices that are protected under HIPAA (Health Insurance Portability and Accountability Act) and understand how important personal and business data is. We generally have little need to store any data beyond contact details and payment details. However, in the rare instance we see or have sent to us any confidential information, this data is always stored password protected and in an encrypted format.

We always advise if possible to create a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.

How much will it cost me?

You receive a fixed price for the service before starting. In the event we need to diagnose the fault first we charge $25 labor which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we start the work.

Get Your Slow Computer Fixed NOW!

Toll Free 1-270-713-0100

Contact one of our professional slow computer repair techs to help you with your slow Windows Desktop or slow Windows Laptop.