How do I Backup My Windows Computer?
Many individuals and businesses alike lose important files as a result of hard drive failure, viruses and more. Backup your files to avoid costly data recovery.Read More
The following are questions that customers often have.
We repair most most slow computers issues within an hour. Some slow computers take a couple of hours. We realize how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always take great care when using your computer. We conform to the privacy and protection of data through the United States Privacy Act and any data we hold is held in strict confidence. We undertake work for a number of homes and businesses including doctors offices that are protected under HIPAA (Health Insurance Portability and Accountability Act) and understand how important personal and business data is. We generally have little need to store any data beyond contact details and payment details. However, in the rare instance we see or have sent to us any confidential information, this data is always stored password protected and in an encrypted format.
We always advise if possible to create a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.
You receive a fixed price for the service before starting. In the event we need to diagnose the fault first we charge $25 labor which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we start the work.